Privacy Notice

On several pages on this website, you will be asked to enter personal data such as telephone numbers, e-mail addresses or postal addresses. TSP Engineering makes every effort to process and store these personal data in such a way that your privacy is protected and guaranteed.

This website is operated by TSP Engineering of Curwen Road, Derwent Howe, Workington, Cumbria, CA14 3YX, also referred to in this Privacy notice as “we” or “us”. TSP Engineering is committed to protecting and respecting your privacy. This notice describes how we will collect and use your information and the rights you have in relation to your information

We may collect information from you about your preferences through your use of this website, when you request information from us or purchase goods from us or as a result of your relationship with one or more of our customers or suppliers.

By using any of our services, including this website, and by providing us with any personal information, you are consenting to the use of your personal information as set out in this Notice. Please do not send us any personal information if you do not want that information to be used in this way.

Information we collect

TSP Engineering may ask for and collect from you personally identifiable and other information at certain points via this website. Depending on the information and/or services you request, you may be asked to provide your name, email address and other information. In addition to the information you knowingly provide, TSP Engineering collects the domain names and IP addresses of its visitors, along with usage statistics (e.g., types of web browsers and operating systems used) and browsing history. This data is used to promote our services. TSP Engineering may combine this information with the personally identifiable and other information it collects.

TSP Engineering does not collect personally identifiable information about your online activities over time and across third party websites or online services. Our third party suppliers do not collect personally identifiable information about your online activities over time and across third party websites or online services through your use of this website.

How we use your information

At TSP Engineering we are committed to protecting and respecting your privacy and will only use your personal information:

to market our goods and services;
to manage our relationship with you and our customers;
to fulfil our legal obligations;
to compile anonymous statistics, for example, website usage statistics;
to provide you with personalized content;
to process and respond to inquiries;
to administer a promotion, survey or other site feature;
to alert you to new features, special events, and service offerings; and
for other legitimate business purposes.

How and why we share your information

Please note that we may on occasion be required to share your information with our own offices and branches of our associated firms around the world and other third parties who provide services to us or on our behalf. This may entail a transfer of your information from a location within the European Economic Area (the “EEA”) to outside the EEA, or from outside the EEA to a location within the EEA. The level of information protection in countries outside the EEA may be less than that offered within the EEA, however we have procedures in place to ensure the protection of your information. However, we have taken steps to ensure that all such entities keep your personal information confidential and secure and only use it for the purposes that we have specified and have informed you of. In relation to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.

TSP Engineering may disclose your personally identifiable information to another entity (i) for purposes of outsourcing one or more of the functions described above; (ii) to confirm or update information provided by you; (iii) to inform you of events, information about our services, and other important information, or (iv) for other purposes disclosed at or before the time the information is collected. If you tell us you wish to attend an event, your name and organization may appear on a list which we provide to other delegates at the event. We may also share your information when legally required to do so.

We use cookies (small files which remember a user’s electronic device) to help improve this website, and improve our services to you, in a variety of different ways. For further information please see our Cookie Policy.

Confidentiality

We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Notice. We will maintain the confidentiality of and protect your information in accordance with our Privacy Notice and all applicable laws.

How we protect information

TSP Engineering attempts to protect against the loss, misuse and alteration of your personal information. TSP Engineering has implemented reasonable administrative, technical and physical measures to protect your personal information. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your rights

You have the right to apply for a copy of the information we hold about you. This is called a data subject access request and you can make a request by writing to us using the contact details below. We may require further information from you in order to verify your identity before disclosing any personal information to you. You also have the right to have any inaccurate information about you corrected. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove any information that you think is no longer up to date. Please contact us using the contact details below if you would like any corrections made to your information.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Transferring information when there is a change to our business

If in the future we re-organise or transfer all or part of our business we may need to transfer your information to new TSP Engineering entities or to third parties through which the business of TSP Engineering will be carried out.

If you do not want to receive information from us

If you receive marketing materials from us, you may withdraw your consent for us to send these to you at any time and free of charge by following the ‘unsubscribe’ instructions contained within any marketing communication from us.

Changes to this notice

From time to time, we may change this Notice. Changes to this Notice are effective as of the effective date listed below, and indicates the last time this Notice was revised or materially changed. Your continued use of this website indicates your consent to the changes to this Notice.

Last Reviewed: 10/04/2022